Dignity for my Dad

“My 93-year-old father, Leo Denne, was admitted to 4 North after falling at Southington Care Rehabilitation Center. We never had experience with The Hospital of Central Connecticut and were apprehensive about the care he would receive. From first stepping onto 4 North, I found comfort. The entire staff was welcoming and they truly cared for my dad, ensuring he was comfortable and maintaining his dignity.” — Marion Enie Higganum

An efficient environment

“While my husband, John, was a patient on Hartford Hospital’s Bliss 8, Mayleen Torres and Paulette Coke of environmental services performed their duties with respect for patients and a kind and friendly demeanor toward visitors. They were in and out of patient rooms in an efficient manner and completed their work quietly and attentively.” — Joan McGuire Suffield

Great care, no question

“Throughout my entire adult life, I cannot recall leaving a physician’s office believing that all of my questions were addressed and all of my medical needs handled – that is, until a recent appointment with HHC general practitioner Dr. Jeffrey Kagan, Newington. He listened intently and, with compassion and plain talk, explained his opinions and actions. The meeting was productive, reassuring and relieving.” — Kathleen Keegan West Hartford

With every visit — demonstrating the Hartford HealthCare value

“Every day for six weeks, I’d pull into the Helen & Harry Gray Cancer Center at 7 a.m. for cancer treatment. Giovanni, who works with ProPark, gives me a fist bump and, every day, whispers “You got this.” At reception, Lisa and Frances smile and remind me to keep up the fight. Every day. Radiation techs Anna and Kylie see how difficult this is for me. They are caring, have a tremendous sense of humor, are patient and kind. They have high expectations of me and each other. They are, in living color, everything the Hartford HealthCare values represent. Without question, they are difference makers. Drs. Jaykumar Thumar and Adriana Blakaj are the reasons I chose to have my treatment with Hartford HealthCare. I am grateful for all they continue to do.” — Pete Church